7-Day Return Window

You have 7 days from the date of delivery to return your items for a full refund or exchange. The return period starts from the day you receive your order.

Eligible Items

To be eligible for a return, items must meet the following conditions:

• Items must be unused and in the same condition as received
• Items must be in original packaging with all tags attached
• Proof of purchase or receipt must be provided
• Items must not show signs of wear or use

Damaged Products

If you receive a damaged or defective product, we will provide a full refund or replacement at no additional cost.

• Report damage within 48 hours of delivery
• Provide clear photos of the damaged item and packaging
• Keep all original packaging until the claim is resolved

Exchange Policy

We offer free exchanges for different sizes, colors, or styles within the 7-day return window.

• Exchanges are subject to product availability
• Original item must meet all return eligibility requirements
• Price differences may apply for exchanges to higher-priced items

How to Return

Follow these simple steps to initiate your return:

• Contact our customer service team with your order number
• Receive your return authorization and shipping label
• Pack the item securely in its original packaging
• Ship the package using the provided label and tracking number

Non-Returnable Items

The following items cannot be returned for hygiene and safety reasons:

• Personal care items and cosmetics
• Intimate apparel and swimwear
• Final sale and clearance items